Tech Mahindra Off Campus for 2014 to 2010 Passouts : On 21st June 2014 got postponed at Hyderabad:(expired)
Tech Mahindra:
Tech Mahindra Limited is an Indian multinational provider of information technology, networking technology solutions and business support services to the telecommunications industry. Tech Mahindra is a part of the Mahindra Group conglomerate.
Greetings to JWJOBS from DHRUVA INSTITUTE OF ENGINEERING AND TECHOLOGY.
We cordially invite your esteemed Institution STUDENTS for “TECH MAHINDRA” OFF-CAMPUS DRIVE on 21st June, 2014 at DHRUVA INSTIUTE OF ENGINEERING AND TECHNOLOGY, , for B.E, B.Tech, B.Sc,, MCA, BCA, BA, B.Com) 2014,13,12,11,10 batches only.
Position name: Sr Technical Support Associate/ Technical Support Associate Operations – Level 1 & 2
Designation : Sr Technical Support Associate/ Technical Support Associate
Educational Qualification required for the position: Any Graduate or under-graduate (2014, 13, 12, 11, 10 batches only.)
Relevant experience required for the position: 0 – 2 Years
Job description and activities involved:
* In this role it is expected that the Technical Support Associate answers 15 to 25 calls a day from customers requiring assistance.
* Each call will last on an average 18minutes and will comprise diagnosis of the problem and troubleshooting.
* Each call is expected to end in complete resolution for the customer.
* The Customer Support Associate needs to use defined escalation path at appropriate times for timely customer issue resolution.
* The associate needs to have a clear understanding of the support policies & Call quality requirements and should be able to deliver appropriate solution ensuring customer satisfaction.
Functional Competencies and skill sets required for the position:
* Excellent Communication skills
* Good command over written and spoken English
* Should have Good GRAMMAR
* Should be open to working in night shifts
* Should have a flair for Customer Service & Technical know how
Specific Training required:
* Communication Skills in English
* Basic Computer hardware knowledge
Selection Process:
1) Pre-Screening by HR
2) Voice & Accent round
3 Operations Interview
4) HR Interview (offer made).
Note : Students can avail college buses from Dilshuknagar and LB nagar BY 8 AM on 21st June,2014.
Date: It was on 21st June 2014 postponed (date is going be intimate to registered candidates)
Venue:
DHRUVA INSTITUTE OF ENGINEERING AND TECHOLOGY,
Near Ramoji Film City, Toopranpet,
Greater Hyderabad.
Cell: 9966099521, 9052990803.
Note: NO REGISTRATION FEE
source:click REGISTER HERE
TECH MAHINDRA PREVIOUS PAPERS
STEPS TO CRACK YOUR INTERVIEW
CLICK HERE FOR MORE DRIVES AND WALKIN
CURRENT DRIVES: TCS HP ORACLE FLIPKART AMAZON
Tech Mahindra Limited is an Indian multinational provider of information technology, networking technology solutions and business support services to the telecommunications industry. Tech Mahindra is a part of the Mahindra Group conglomerate.
Greetings to JWJOBS from DHRUVA INSTITUTE OF ENGINEERING AND TECHOLOGY.
We cordially invite your esteemed Institution STUDENTS for “TECH MAHINDRA” OFF-CAMPUS DRIVE on 21st June, 2014 at DHRUVA INSTIUTE OF ENGINEERING AND TECHNOLOGY, , for B.E, B.Tech, B.Sc,, MCA, BCA, BA, B.Com) 2014,13,12,11,10 batches only.
Position name: Sr Technical Support Associate/ Technical Support Associate Operations – Level 1 & 2
Designation : Sr Technical Support Associate/ Technical Support Associate
Educational Qualification required for the position: Any Graduate or under-graduate (2014, 13, 12, 11, 10 batches only.)
Relevant experience required for the position: 0 – 2 Years
Job description and activities involved:
* In this role it is expected that the Technical Support Associate answers 15 to 25 calls a day from customers requiring assistance.
* Each call will last on an average 18minutes and will comprise diagnosis of the problem and troubleshooting.
* Each call is expected to end in complete resolution for the customer.
* The Customer Support Associate needs to use defined escalation path at appropriate times for timely customer issue resolution.
* The associate needs to have a clear understanding of the support policies & Call quality requirements and should be able to deliver appropriate solution ensuring customer satisfaction.
Functional Competencies and skill sets required for the position:
* Excellent Communication skills
* Good command over written and spoken English
* Should have Good GRAMMAR
* Should be open to working in night shifts
* Should have a flair for Customer Service & Technical know how
Specific Training required:
* Communication Skills in English
* Basic Computer hardware knowledge
Selection Process:
1) Pre-Screening by HR
2) Voice & Accent round
3 Operations Interview
4) HR Interview (offer made).
Note : Students can avail college buses from Dilshuknagar and LB nagar BY 8 AM on 21st June,2014.
Date: It was on 21st June 2014 postponed (date is going be intimate to registered candidates)
Venue:
DHRUVA INSTITUTE OF ENGINEERING AND TECHOLOGY,
Near Ramoji Film City, Toopranpet,
Greater Hyderabad.
Cell: 9966099521, 9052990803.
Note: NO REGISTRATION FEE
source:click REGISTER HERE
TECH MAHINDRA PREVIOUS PAPERS
STEPS TO CRACK YOUR INTERVIEW
CLICK HERE FOR MORE DRIVES AND WALKIN
CURRENT DRIVES: TCS HP ORACLE FLIPKART AMAZON
 Tech Mahindra: Tec...){kind=link}
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