Company: www.genpact.com
Date:10th Jun 2017(Saturday)
Time:10 am – 4pm.
Interview Rounds:
Only 2 Round of HR & Operations Interview with increased package for Fresher & experienced.
Education: Any Graduate Including, BE, B-Tech, BCA,B.Com and Other Technical Graduates.
Eligibility: Fresher eligible including 2017 Graduates
Work Location: Uppal/DLF/Pocharam
Openings for which we will only conduct 2 rounds of Interview:
• * Phone Banking Officer – Uppal
• * Technical Support Officer Uppal
• * Search Engine Support Officer Hi-Tech City
• * Quality Analyst –Uppal.
• * Chat Process – Uppal.
Job Description:
• Answer inbound calls from customers regarding N/W, OS, H/W, MS Office, IE related queries.
• Excellent communication skills.
• Any customer service/voice experience
• Sales Oriented – Needs to know how to upsell additional products.
• Resolve issues pertaining to N/W, OS, H/W, MS Office, IE.
• Comprehend the issue, search on Knowledge Management Tool and communicate/narrate effectively.
• Document & add new issues/solutions to Knowledge Management Repository.
• Utilize professional techniques to retain & delight customers.
• Use of soft skills – Listen, Empathy, Courtesy etc.
• Provide quality service & resolve concerns efficiently & professionally.
*Please carry 2 copies of your Resume, photograph and Government ID Proof*
Recruiter Details:
Abdullah Khan
Process Developer
Human Resource – Recruitment
Genpact, India
Contact our below mentioned recruitment team to schedule an interview:
• Divyanka – 9160955304.
• Naidu – 7997635330.
Venue :
14-45, OPP TO NGRI,
HABSIGUDA ,
UPPAL-GENPACT,
Hyderabad, Telangana 500016
 Time: 10 am – 4pm. Interview Rounds: Only 2 Round of HR & Operations ...){kind=link}
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