Company: Amazon Development Centre (India) Pvt. Ltd.
Experience: 0 to 5 yrs
Salary: INR 3,00,000 - 4,00,000 P.A
Location: Hyderabad
Walk-in details: Date- 18th February, Starting Time: 10 AM
Desired Candidate Profile
Education:
(UG - Any Graduate - Any Specialization) OR (PG - Any Postgraduate, Post Graduation Not Required) OR (Doctorate - Any Doctorate - Any Specialization, Doctorate Not Required)
Job Description
- Hiring for Seller Support Associates | Walk-in for Interviews
- Please carry updated Resume, 2 Photographs and Govt. ID Proof.
Amazon state of the art New Walk-in Interview Address:
Amazon Developement Center
2nd Floor, Building No 12 C
Raheja Mindspace, Inorbit Mall Road,
Mindspace, Madhapur, Hyderabad, Telangana 500081
Landmark : Head straight from Raheja Mindspace Main Gate, Last Building on your left is our new interview area.
Locate / Navigate using Google Maps: http://tinyurl.com/Walkin-Amazon
Candidates awaiting results and pursuing Graduation or Masters can apply post results declaration.
Job Role & Basic Specifications:
- Seller Support Associate
- Graduation is a Mandate
- Good Written and Communication Skills
Job Description :
- Demonstrates effective, clear and professional written and oral communication.
- Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers issues.
- Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.
- Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.
- Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.
- Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
- Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions.
- Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Sellers issues and questions.
Brief of the Role :
The Seller Support team acts as the primary interface between Amazon and our 3rd party sellers.
We obsess over providing world class support to 3rd party Sellers on the Amazon platform.
We strive to predict the Seller's needs before they recognize they may need our support, create innovative self-help tools, and provide solutions to help our partners better serve their customers.
Contact Details
Recruiter Name:Suman Jaiswal
Contact Company:Amazon Development Centre (India) Pvt Ltd
Telephone:Not Mentioned
Address :Amazon Developement Center, 2nd Floor, Building No 12 C, Raheja Mindspace, Inorbit Mall Road, Madhapur, Hyderabad,Telangana,India
Reference Id:Amazon - Merchant Services
SOURCE:Click
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