Off Campus at HCL Technologies for Trainee position On 13th August 2014 at Hyderabad,India:
Organisation : HCL
Designation: Trainee
Experience: Freshers
Interview Date: 13th August 2014
Process: Trainee Engineering
Time: 9 AM to 12.30 PM only
Job Location: Will be disclosed by HR (Expected Bangalore and Chennai)
Package/ salary / Compensation: Best in Industry
Qualification:BE, B.Tech, B.Sc, BCA, Diploma
Skills Set:
> Strong oral and written communication skills which includes (Fluency & Coherence, Grammatical ability, Pronunciation and Accent, Interactive Communication, Lexical Resource)
> Basic Desktop and computer knowledge.
> Understanding of ISP/Networking concepts
>Possess good organizational and time management skills
> Display strong initiative in resolving issues of customers
> Exhibit strong teamwork
> Must be capable of demonstrating problem solving skills
> Strong oral and written communication skills which includes (Fluency & Coherence, Grammatical ability, Pronunciation and Accent, Interactive Communication, Lexical Resource)
> Basic Desktop and computer knowledge.
> Understanding of ISP/Networking concepts
>Possess good organizational and time management skills
> Display strong initiative in resolving issues of customers
> Exhibit strong teamwork
> Must be capable of demonstrating problem solving skills
Extra skills:
> Respond to and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps. Provide level 1 support and perform other activities based adhering on SOPs/work instructions
> Responsible for activities relating to the evaluation, analysis, setup of PC-based software products (e.g. word processors, spreadsheets, presentation graphics, database management systems, electronic mail, and communications), client software & basic network connectivity problems within SLA (If any)
> Use the Incident Management System to document information and manage problems and work requests and their respective resolutions and circumvention's
> Analyze, acknowledge & record each & every alert in the monitoring tools & handle the alerts as per their impact
> Administer and provide User account provisioning & activities
> Assign work orders / incidents to appropriate support teams and follow up until closure.
> Route problems to internal 2nd and 3rd level IT support staff
> Should be able to meet minimum login hours
> Meeting SLA on time
> Keeping AHT under control
> Attendance should be above 80%
> Should not take any unsched leave
Selection Process:
1. Screening Round
2. Voice & Accent Round
3. Technical & HR Round
Documents Required:
> Two Updated resumes
> Copy each of 10th, 12th , B.Tech mark sheets till date
> Two Passport sized color photograph
> Original College ID Card / Identity Proof
Date: 13th August 2014
Time: 9 AM to 12.30 PM only
About HCL:
HCL is a business enterprise with presence in the fields of technology and healthcare. Founded in 1976 as one of India's original IT garage startups, the HCL enterprise currently comprises of three companies in India - HCL Technologies, HCL Infosystems and HCL Healthcare with annual revenues of US$ 6.5 billion and over 95,000 professionals from diverse nationalities operating across 31 countries including over 500 points of presence in India. In the technology space, HCL’s offerings span a wide range of software and hardware services and solutions including R&D, technology ervices, enterprise and applications consulting, Remote Infrastructure Management, IT hardware, systems integration, distribution of technology and telecom products. ..see more
Interview Venue:
CVR College of Engineering,
Ibrahimpatnam, Vastunagar,
Hyderabad, Telangana 501510.
Contact number: 04065144194
*****Please NOTE: There are no registration charges
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