Job Description:
Organisation : HCL
Designation: CSE-TECHINICAL SUPPORT
Experience: Freshers
Interview Date: NA
Key Technical Skills :English Communiaction
Job Location: Noida
Package/ salary / Compensation: Best in Industry
Qualification:Any Degree/Graduation
Job Role/Task:
To provide information to their customer regarding their queires and resolve the end customer issues as per defined SLA | Able to work independently and efficiently to meet SLA | Able to comprehend the request of the customer and meet the quality standard
(1.) Attendance/Login Hours/Unsechduled Leave/SLA targets as per defined by the process
(2.) Improving skill level throughSelf development / nominating training programs
Skill reverification Tests
(3.) Meet the defined Quality Scores. Innovation & Process Improvement
(4.) The individual should be able to work effectively in a team whilst enthusing others to do the same for achievement of common goals of the team
(5.) To consistently meet or exceed CSAT parameters as defined for the process.
Documents Required:
About HCL:
HCL is a business enterprise with presence in the fields of technology and healthcare. Founded in 1976 as one of India's original IT garage startups, the HCL enterprise currently comprises of three companies in India - HCL Technologies, HCL Infosystems and HCL Healthcare with annual revenues of US$ 6.5 billion and over 95,000 professionals from diverse nationalities operating across 31 countries including over 500 points of presence in India. In the technology space, HCL’s offerings span a wide range of software and hardware services and solutions including R&D, technology ervices, enterprise and applications consulting, Remote Infrastructure Management, IT hardware, systems integration, distribution of technology and telecom products. ..see more
Apply :Click Here
Organisation : HCL
Designation: CSE-TECHINICAL SUPPORT
Experience: Freshers
Interview Date: NA
Key Technical Skills :English Communiaction
Job Location: Noida
Package/ salary / Compensation: Best in Industry
Qualification:Any Degree/Graduation
Skills Set:
- Good Communication Skill
- Possess good organizational and time management skills
- Exhibit strong teamwork
- Must be capable of demonstrating problem solving skills
Job Role/Task:
To provide information to their customer regarding their queires and resolve the end customer issues as per defined SLA | Able to work independently and efficiently to meet SLA | Able to comprehend the request of the customer and meet the quality standard
(1.) Attendance/Login Hours/Unsechduled Leave/SLA targets as per defined by the process
(2.) Improving skill level throughSelf development / nominating training programs
Skill reverification Tests
(3.) Meet the defined Quality Scores. Innovation & Process Improvement
(4.) The individual should be able to work effectively in a team whilst enthusing others to do the same for achievement of common goals of the team
(5.) To consistently meet or exceed CSAT parameters as defined for the process.
Documents Required:
- Two Updated resumes
- Copy each of 10th, 12th , B.Tech mark sheets till date
- Two Passport sized color photograph
- Original College ID Card / Identity Proof
About HCL:
HCL is a business enterprise with presence in the fields of technology and healthcare. Founded in 1976 as one of India's original IT garage startups, the HCL enterprise currently comprises of three companies in India - HCL Technologies, HCL Infosystems and HCL Healthcare with annual revenues of US$ 6.5 billion and over 95,000 professionals from diverse nationalities operating across 31 countries including over 500 points of presence in India. In the technology space, HCL’s offerings span a wide range of software and hardware services and solutions including R&D, technology ervices, enterprise and applications consulting, Remote Infrastructure Management, IT hardware, systems integration, distribution of technology and telecom products. ..see more
Apply :Click Here
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