Tech Mahindra hiring Entry Level/Technical Support - Technical Support Jobs in Hyderabad:
Job Description:
Eligibility :All Graduate of 2012/13 /2014
Reference Code: not mentioned
Job Locations: Hyderabad , India
Vacancy Type: IT tech support
Education Requirements:All Graduates , BA, BSC,B.Com, MBA, MCA (including B.E./B.Tech)
Experience Required : Freshers
Job Type : Full Time
Salary package: Best in Market
skills: Good At English
Date Of Interview :Intimated By mail whose who applied
Last Date : 03 Jul 2014
Selection Process:
Mandate Documents to carry for the recruitment process:
1. 2 Resumes
2. 2 color passport photos
3. 10th marks sheet (Photo copy)
4. Intermediate marks sheet (Photo copy)
5. Latest marks sheets(copy)
TECH MAHINDRA PREVIOUS PAPERS
Eligibility :All Graduate of 2012/13 /2014
Reference Code: not mentioned
Job Locations: Hyderabad , India
Vacancy Type: IT tech support
Education Requirements:All Graduates , BA, BSC,B.Com, MBA, MCA (including B.E./B.Tech)
Experience Required : Freshers
Job Type : Full Time
Salary package: Best in Market
skills: Good At English
Date Of Interview :Intimated By mail whose who applied
Last Date : 03 Jul 2014
Selection Process:
1.Personal Introduction Round,
2. Aptitude Test,
3. Voice & Accent Round and rounds of personal interview
Job Responsibilities
> Answer calls and assess customer's technical support needs
> Provide 1st level technical support for basic operations using documented procedures and available tools
> Resolve customer issues, or escalate when necessary
> Follow-up on issues and inform customer about the status
> Log issues and all customer contacts into the customer database, translate end-user business needs into working solutions and provide technical resolutions
> Provide system administration or product support
>Support other team members on difficult calls
> Participate in process improvement initiatives
Skill Set:
> Graduate any disiplinary
> Excellent English communication skills
> Willing to work in night/rotational shifts
> Basic knowledge in technical concepts like ISP, LAN, Operating Systems, TCP/I
Job Responsibilities
> Answer calls and assess customer's technical support needs
> Provide 1st level technical support for basic operations using documented procedures and available tools
> Resolve customer issues, or escalate when necessary
> Follow-up on issues and inform customer about the status
> Log issues and all customer contacts into the customer database, translate end-user business needs into working solutions and provide technical resolutions
> Provide system administration or product support
>Support other team members on difficult calls
> Participate in process improvement initiatives
Skill Set:
> Graduate any disiplinary
> Excellent English communication skills
> Willing to work in night/rotational shifts
> Basic knowledge in technical concepts like ISP, LAN, Operating Systems, TCP/I
Mandate Documents to carry for the recruitment process:
1. 2 Resumes
2. 2 color passport photos
3. 10th marks sheet (Photo copy)
4. Intermediate marks sheet (Photo copy)
5. Latest marks sheets(copy)
About Company:
Tech Mahindra is one of the biggest and well known company to work for in India.Tech Mahindra hire both freshers and experienced candidates across India every year.They also hire many candidates through walk-in and campus placements every year as they are the pioneer and a very big brand name of IT industry in India.Tech Mahindra usually hire every year and recruit many candidates and offer them very good salary package One of the plus point to work in this company is their working environment.In this post we will give you all the recruitment details of this company.
TECH MAHINDRA PREVIOUS PAPERS
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