Off Campus-Tech Mahindra : 2014 / 13 / 12 Passouts On 19th July 2014 at ANDHRA PRADESH,INDIA
Job description:
Job Title: Entry Level
Qualification: Graduate B A, BSC B com MBA MCA (including B.E./B.Tech– 2012, 2013 & 2014 Batch only
Job location: Hyderabad
Salary : best in market(based on performance)
Job Responsibilities:
> Answer calls and assess customer's technical support needs
> Provide 1st level technical support for basic operations using documented procedures and available tools
> Resolve customer issues, or escalate when necessary
> Follow-up on issues and inform customer about the status
> Log issues and all customer contacts into the customer database, translate end-user business needs into working solutions and provide technical resolutions
> Provide system administration or product support
>Support other team members on difficult calls
> Participate in process improvement initiatives
Skill Set:
> Graduate (including B.E./B.Tech) with 0-4 years experience
> Excellent English communication skills
> Willing to work in night shifts
> Basic knowledge in technical concepts like ISP, LAN, Operating Systems, TCP/IP
> Transportation Boundary : Within 35 km radius from Hitec city
Mandate Documents to carry for the recruitment process:
1. 2 Resumes
2. 2 color passport photos
3. 10th marks sheet (Photo copy)
4. Intermediate marks sheet (Photo copy)
5. B.Tech marks sheets
Wear in formal dress only
>>Without which you are not allowed into the campus recruitment process***
Selection Process :
> Personal Introduction Round
> Aptitude Test
> Typing Test
> Voice & Accent Round
> 2 rounds of personal interview.
Date Of Interview:19th July 2014 .
Reporting Time: 8.30 am
Venue:
Siddartha Educational Academy,
Rayalaseema Nagar,
Bairagipatteda,
Tirupathi,
Andhra Pradesh.
Bus Transport Facilities:Click Here
Contact number: 040-65144194
**NOTE: There are no registration charges
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