All Script Hiring Associate Technical Support Consultant for Fresher Graduate:
Job Description:
Refrence code: 8618276
Job Title: Associate Technical Support Consultant
City : Pune
State : Maharashtra
Country : India
Last Date: ASAP
Salary package: Best in Market
Responsibilities :
> Provide second level support for our clients utilizing the MU Reporting Portal
>Liaison with partners and R&D on escalated cases
>Provide root cause and prevention steps where appropriate
>Provide call flows for efficient call routing and handling
>Validate and/or create documentation for support including trouble-shooting guides and knowledge base articles
>Provide leadership as a representative for support within cross-functional program team meetings
>Ensure "supportability" is built into all new transaction offerings
>Meet or exceed acceptable productivity and quality standards
>Attend training classes as requested
Job Requirements:
Experience & Education:
> BS or BS Degree in Business, Information Science, Computer Science Software, or other relevant combination of training and experience;
>Experience in supporting Healthcare IT clinical solutions is required;
> Experience supporting an Allscripts EHR product is desirable;
>SQL training and experience Is a Must;
>Strong leadership capability;
>Excellent verbal and written communications skills;
>Ability to work independently;
>Ability to listen and analyze end user needs;
>Ability to evaluate technical options and make decisions.
>Able to effectively function in a team oriented environment.
About Company:
Allscripts Client Services is committed to maximizing the value of your investment through our clinical and industry expertise and technical knowledge. As a trusted business partner, we strive to empower clients and enable them to focus on what they do best – improve patient outcomes...see more
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Refrence code: 8618276
Job Title: Associate Technical Support Consultant
City : Pune
State : Maharashtra
Country : India
Last Date: ASAP
Salary package: Best in Market
Responsibilities :
> Provide second level support for our clients utilizing the MU Reporting Portal
>Liaison with partners and R&D on escalated cases
>Provide root cause and prevention steps where appropriate
>Provide call flows for efficient call routing and handling
>Validate and/or create documentation for support including trouble-shooting guides and knowledge base articles
>Provide leadership as a representative for support within cross-functional program team meetings
>Ensure "supportability" is built into all new transaction offerings
>Meet or exceed acceptable productivity and quality standards
>Attend training classes as requested
Job Requirements:
Experience & Education:
> BS or BS Degree in Business, Information Science, Computer Science Software, or other relevant combination of training and experience;
>Experience in supporting Healthcare IT clinical solutions is required;
> Experience supporting an Allscripts EHR product is desirable;
>SQL training and experience Is a Must;
>Strong leadership capability;
>Excellent verbal and written communications skills;
>Ability to work independently;
>Ability to listen and analyze end user needs;
>Ability to evaluate technical options and make decisions.
>Able to effectively function in a team oriented environment.
About Company:
Allscripts Client Services is committed to maximizing the value of your investment through our clinical and industry expertise and technical knowledge. As a trusted business partner, we strive to empower clients and enable them to focus on what they do best – improve patient outcomes...see more
STEPS TO CRACK YOUR INTERVIEW
CLICK HERE FOR MORE DRIVES AND WALKIN
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